KYC Policy

This Know Your Customer (KYC) Policy is issued by DOYOS Global Ltd (Reg-No C188915, FSC Mauritius License GB24101245, Premier Business Centre, 10th Floor, Sterling Tower, 14 Poudriere Street, Port Louis, Mauritius). It sets out the documents, verification steps, ultimate beneficial owner (UBO) requirements and ongoing monitoring applied before and after you fund and trade on MetaTrader 5. It supplements the AML Policy, Client Agreement and Privacy Policy.

Jan 2026Last Updated

3 MonthsMax POA Age

25%+UBO Threshold

FSC MauritiusRegulator

On this page1. Accepted Documents 2. Verification Steps 3. UBO and Corporate 4. Monitoring and Records

1. Accepted ID and Proof of Address Documents

1.1 Individual clients must provide a valid government-issued photo ID and a recent proof of address (POA). Corporate clients under Corporate must also provide entity and UBO documents.

Category	Accepted Documents	Conditions
Identity (ID)	Passport, national ID card, driving licence	Unexpired, full-page colour copy, photo and MRZ legible, name matches registration
Address (POA)	Utility bill, bank statement, government letter, tenancy agreement	Issued within last 3 months, shows full name and residential address, no P.O. Box only
Selfie / Liveness	Live selfie or video check on request	Matches ID portrait; required for enhanced cases
Corporate	Certificate of incorporation, directors/shareholders register, memorandum & articles, UBO IDs + POA, board resolution	Certified where required; UBO holding 25% or more identified

1.2 Where documents are not in English, a certified translation may be requested. Additional source-of-funds evidence (payslip, bank statement, business income) can be required for larger deposits or risk flags.

2. Verification Steps and Timelines

2.1 Standard onboarding flow:

Registration: submit application via Register with accurate personal, contact and employment details.
Document upload: upload ID and POA in the portal; ensure images are uncropped and high resolution.
Automated + manual review: authenticity, expiry, sanctions, PEP and adverse-media screening, typically within one business day.
Approval / enhanced review: approved accounts can fund via Funding; flagged cases move to enhanced due diligence with possible video call.
Trading access: MT5 logins for MetaTrader 5 are issued after approval; unverified accounts face deposit, withdrawal and trading limits.

2.2 We may decline, restrict or close accounts where verification cannot be completed, information is false, or the applicant is from a restricted jurisdiction listed in Risk Disclosure.

3. UBO, Representatives and Corporate Accounts

3.1 Legal entities, trusts and partnerships must disclose all directors, authorised signatories and ultimate beneficial owners holding 25% or more, directly or indirectly, with ID and POA for each UBO and proof of ownership chain.

3.2 Authorised traders acting under power of attorney must provide the POA instrument, their own ID/POA, and written confirmation from the account holder. PAMM managers and corporate IBs under the Partner Agreement are subject to the same UBO transparency.

4. Ongoing Monitoring, Updates and Record-Keeping

4.1 KYC is continuous. We monitor deposits, withdrawals, trading patterns and login behaviour for inconsistency with the client profile. Material changes — new address, name, ownership, or employment — must be notified promptly with supporting documents.
4.2 Periodic re-verification applies: expired IDs must be renewed, and enhanced reviews are triggered by large or unusual funding, third-party payment attempts, or regulatory updates. Failure to cooperate may lead to suspension of funding, withdrawals or trading under the Client Agreement.

4.3 Records are retained securely per the Privacy Policy and made available to the FSC on request. For help, use Contact Us, Help Center or Complaints.

Last updated: January 2026 | Entity: DOYOS Global Ltd, C188915, FSC Mauritius GB24101245 | Related: AML Policy, Client Agreement, Privacy Policy.

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1. Accepted ID and Proof of Address Documents

2. Verification Steps and Timelines

3. UBO, Representatives and Corporate Accounts

4. Ongoing Monitoring, Updates and Record-Keeping

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