Use a unique password
Use a long password created specifically for the client portal and email account.
Security framework
Security of funds and account access
Learn how identity checks, payment ownership, access controls and client-side security work together.
Identity verification Secure credentials Transaction monitoring
Trading leveraged products involves significant risk.
Shared responsibility
Protect the account at every layer.
DOYOS applies onboarding, payment and monitoring controls, while each client remains responsible for protecting credentials, devices and payment instructions.
- Know-your-customer and beneficial-owner verification
- Same-name payment and withdrawal controls
- Authentication and secure-session practices
- Monitoring for unusual account and transaction activity
- Documented privacy, AML and complaint procedures
Client security checklist
Simple controls that prevent common incidents
Most account compromises begin with a reused password, malicious link, unsafe device or social-engineering request.
Protect your email
The email linked to the account is part of the security chain and should use strong authentication.
Verify the domain
Type the official portal address or use a trusted bookmark instead of unknown links.
Keep devices updated
Install security and browser updates and avoid trading from shared devices.
Review transactions
Report any unrecognised funding, profile or account activity immediately.
Ignore pressure tactics
DOYOS staff should never ask you to reveal a password or remote-control your device.
Payment protection
Funding instructions must be independently verified.
Fraudsters can impersonate brokers, relationship managers or payment teams. Use the authenticated portal and known support channels before sending funds.
Verify a requestSame-name fundingUse an account held by the verified client or approved entity.
Check wallet addressesCompare the full address rather than the first and last characters only.
Inspect sender detailsDisplay names can be forged; verify the actual sending domain.
Call a known numberUse contact information available on the official website.
Questions answered
Security questions
Respond quickly when anything looks unfamiliar.
Will DOYOS ask for my password?
No legitimate support process should require your portal or MT5 password. Never share it by email, chat or phone.
What should I do after clicking a suspicious link?
Change the affected passwords from a trusted device, review email and portal sessions, and contact support immediately.
Can I use public Wi-Fi?
Public networks can create interception and device-security risks. Prefer a trusted connection or a secured personal hotspot.
Why is a withdrawal being checked?
Profile changes, a new device, a new payment destination or transaction pattern may require additional verification.
How do I report impersonation?
Preserve the message, sender address, phone number, payment details and screenshots, then contact DOYOS through an official channel.
Keep account access under your control.
Use the official client portal, secure your email and report unfamiliar activity without delay.